Career Opportunities

1. Media Content Moderator (German Language) - Part-Time

Company: Donna Luxe
Location: Remote
Job Type: Part-Time
Language Requirement: Fluent in German (Native or C1+)

About the Role:
We are looking for a detail-oriented Media Content Moderator to review and manage our social media content in German. Your role will involve monitoring comments, filtering inappropriate content, and ensuring brand-friendly interactions across our online platforms.

Responsibilities:

  • Monitor and moderate user-generated content in German across social media and website.
  • Ensure compliance with company guidelines and community standards.
  • Identify and report any trends related to inappropriate or harmful content.
  • Engage with users when necessary, responding to comments or escalating issues to the team.
  • Stay updated on local language trends and cultural nuances to ensure proper moderation.

Requirements:

  • Fluent in German (C1+ or native) and good English communication skills.
  • Previous experience in social media moderation or content review is a plus.
  • Ability to identify and handle sensitive content professionally.
  • Strong attention to detail and ability to work independently.
  • Experience with social media platforms like Facebook, Instagram, TikTok, and YouTube.

What We Offer:

  • Flexible part-time hours
  • Remote work opportunity
  • A chance to be part of a fast-growing fashion brand

📩 How to Apply:
Send your CV and a short cover letter (in English or German) to info@donnaluxe.store with the subject line:
Application: German Content Moderator 

 

2. Customer Service Representative (Italian Language) - Part-Time

Company: Donna Luxe
Location: Remote
Job Type: Part-Time
Language Requirement: Fluent in Italian (Native or C1+)

About the Role:
We are seeking a Customer Service Representative to assist our Italian-speaking customers via email and chat. You will be responsible for providing fast, friendly, and professional support to ensure a seamless shopping experience for our customers.

Responsibilities:

  • Respond to customer inquiries in Italian via email and live chat.
  • Provide assistance with orders, returns, shipping inquiries, and product details.
  • Handle customer complaints and escalate issues when necessary.
  • Maintain a high level of customer satisfaction by providing helpful and friendly responses.
  • Work closely with other teams (e.g., logistics, marketing) to resolve customer concerns.

Requirements:

  • Fluent in Italian (C1+ or native) and good English communication skills.
  • Previous experience in customer service, e-commerce, or retail is preferred.
  • Ability to handle multiple conversations at once while maintaining professionalism.
  • Strong problem-solving skills and a customer-first attitude.
  • Comfortable using email, chat tools, and e-commerce platforms.

What We Offer:

  • Part-time flexible work hours
  • Remote work opportunity
  • Opportunity to work with a growing fashion brand

📩 How to Apply:
Send your CV and a short cover letter (in English or Italian) to info@donnaluxe.store  with the subject line:
Application: Italian Customer Service